Help centre
Answers to common questions, step by step, in the words you see in Vizzit.
Account and sign-in
- Set up your authenticator appOwners and Administrators type a code from their phone each time they sign in. It keeps your business safe even if your password leaks.
- Use a recovery codeFor when you have lost the phone with your authenticator app. You sign in with your password and one recovery code, then set up a new authenticator straight away.
- Add Google, Apple or Facebook sign-inSign in to Vizzit with your email and password, Google, Apple or Facebook. You can connect more than one to the same account.
Bookings and calendar
- Add a walk-inSomeone walks in without a booking. Vizzit shows who can take them now and how long the wait is.
- Block time and leaveBlock short times so nobody books them, and add leave for whole or part days. Vizzit shows every booking the leave affects, so none are missed.
- Reschedule a bookingMove a booking to a new time or another person. Vizzit checks the new time before anything changes.
Money and GST
- Add your GST numberVizzit prints your business’s GSTIN on every GST invoice. Add it once; every store of the business uses it.
- Refunds and duesVizzit records money; it never moves it. Give a refund back your own way first, then record it. Bills that are not fully paid wait in Dues.
- Close the dayAt the end of the day, count the cash, check the day’s figures and close it. The Owner gets the summary.
Team
- Invite your teamEach person gets their own sign-in and sees only what their role allows.
- Change someone's roleRoles decide what each person sees and can do. A change needs a reason, and it is recorded.
- Set discount limitsDecide what each Store manager may give without asking you. Above the limit, the request comes to you.
Verification
- Documents we ask forHACTECH checks that your business is real before customers can book you online or find you on the Vizzit app. Your team can work in Vizzit without it.
- How long checks takeWe do not promise a fixed time yet. We tell you when the review starts and if we need anything, and your team keeps working meanwhile.
- If we ask for moreSometimes a document does not match, for example a bill in someone else’s name. We say exactly what we need.
Subscription
- Change your planMove up when you grow, or down when you need less. Moving up starts when you pay; moving down starts with your next period.
- Download invoicesHACTECH gives you a GST tax invoice for every subscription payment.
- CancelVizzit never takes money automatically, so nothing renews unless you pay. Your data is never deleted when a plan ends.
Still stuck?
Tell us what you are trying to do and we will help, in English or Hindi. Or write to info@hactech.in.