Help centre · Money and GST
Refunds and dues
Vizzit records money; it never moves it. Give a refund back your own way first, then record it. Bills that are not fully paid wait in Dues.
Record a refund
- Give the money back to the customer: by UPI, in cash, or as a card reversal on your machine.
- Open the bill from Money, then Invoices, and choose to record a refund.
- In Record a refund, type the Amount. It can be up to the amount of the bill.
- Choose how it was Given back by: UPI, Cash or Card reversal, pick a Reason and add a Note if useful.
- Choose Record refund.
Dues
- At checkout, choose Save as unpaid (due) when a customer pays later or pays part now.
- Open Money, then Dues, to see who owes what, from which bill and since when.
- Choose Send reminder to email the customer, or Take payment when they pay.
Still stuck?
Tell us what you are trying to do and we will help, in English or Hindi. Or write to info@hactech.in.